Effective Contract Management Detailed Outline


1. Introduction to Contract Management
  • Definition of Contract Management

  • Effective upstream and downstream management of the contract award

  • Why contract management is necessary

  • What makes for successful contract management

2. Performance Based Contracts - Explained and Explored.
  • What is a Performance Based Contract?

  • Characteristics of a Performance Based Contract

  • KPI’s in Performance Based Contracts

  • Data collection on performance indicators

  • Legal position of KPI’s in Performance Based Contracts

  • Case study

3. Getting it Right Early, Specific Contract Management Issues
  • Contract Management Prerequisites

  • Contract Management Manual

  • Risk / Risk Analysis / Risk Assessment

  • Payments

4. Contract Governance-The Personalities and the Roles
  • Who is responsible for contract management

  • Relationships & Stakeholders

  • Managing the Procurement

  • Key roles: Superintendents, Representatives, Project Managers

  • Supplier Performance Review Meeting

  • Case study

5. Claims Management
  • Managing claims generally and types of claims

  • Contract Variations

  • Extensions of time (EOT’s)

  • Delay Costs

  • Defective Material or Work

6. Tips for Better Contract Management
  • Contract Review

  • Ending the contract: termination & disputes

  • Avoiding common errors and lessons for managers

  • Case Study

7. General Q&A Session